Client deal closures delayed owing to Privacy & Security non-compliance?

Ensure your core business doesn’t get hampered. Get compliant and manage it through your entire contractual lifecycle.

Arrka empowers you to comply with Privacy & Security Clauses in Client Contracts

Across multiple client contracts. Throughout each contractual lifecycle.

Yet to start?

Struggling to get compliant with your first client contract requirement? The Arrka platform will get you there. Simply, easily and quickly.

Somewhere there?

You have somehow managed your way through the policies and documents your clients have asked for. Actioning them off is a different story? The Arrka platform helps you implement all activities & processes.

All done?

Yayy! Now to ensure you remain compliant. Across all your contracts. And seamlessly add on new ones. The Arrka platform empowers you to do all of this

Out-of-the-Box Privacy & Security Compliance

Contract-wise Compliance Management

Sync up the Privacy & Security clauses within each contract, client-wise, with your internal policies, processes and controls.

Policies, Templates, Workflows & Evidences on tap

Generate your Privacy & Security policies, deploy off-the-shelf templates, set up & manage process workflows, build evidences.

Handy Built-in Tools

Asset Register, Personal Data Inventory, Vendor Risk Management, Provisioning/ Deprovisioning and many others to help your Privacy & Security program.

KPIs, Metrics & Dashboards

Leverage preset Privacy & Security KPIs or configure your own to track & measure your programs on a continual basis. Generate Alerts & Reports as required.

FAQs on Compliance for KPOs & BPOs

What is special about Arrka’s Solution for KPOs and BPOs?
  • Arrka has been working with various types and sizes of KPO & BPO organizations on their Data Privacy and Infosec Compliance requirements. From large KPOs and BPOs that cater to multiple client verticals across many countries to niche, specialist, small organizations that are focused on specific segments or domains in just one geo, we have seen the kind of challenges that are faced by these entities. Every new client requires assurance on Privacy and Security. Existing clients update their contracts and third party risk management programs. In either scenario, Data Privacy and Security compliance has become business critical, occupying centre-stage.
  • Given the rapid rate at which these organizations are scaling up, they require a solution that works across disparate client requirements and, furthermore, keeps up with the frequent updates and/or new compliance requirements that come up from time to time.
  • It is exactly these challenges that Arrka’s solution takes head-on and addresses. Having analysed various applicable laws & regulations and seen a plethora of client contracts, we have integrated the requirements onto an underlying robust framework and developed a holistic solution that meets not just the current requirements but also has the ability to take on anything new that comes up on the horizon.
  • Our solution comprises our robust frameworks and methodologies, various intelligence engines & repositories as well as separate modules in the form of easy-to-use templates, workflows and dashboards.
  • All of this is baked into the Arrka platform and pushed under the hood – so our clients can simply focus on their business while Arrka works quietly in the background to ensure their Data Privacy and Infosec compliances are taken care of.
  • A special feature of the Arrka platform, developed especially for KPOs and BPOs, is a dedicated module for Client Contracts, enabling organizations to track and manage their compliances, client-wise.
We have an Infosec and/or privacy policy and the required documentation already in place. Are we not already compliant? What more is needed?
  • Your policy needs to be translated into reality.
    • For eg, when you state in your policy that you use the Personal Data you collect only for a list of, say, 5 purposes, then you need to ensure that you put the right processes and controls in place to ensure that actually happens in reality. Further, you need to monitor these to ensure they actually work.
    • Similarly, your Infosec policy may state that you have an asset inventory and a password policy of using passwords of a minimum length of 8 characters that needs to be changed every three months. These need to be actually implemented and you need to have evidence of the same.
  • All of this – and more – can be deployed and managed easily and effectively with Arrka’s solution.
We don’t have people who have the time and bandwidth to figure out the Arrka platform and how it needs to be used. Can you just take over and handle everything for us end-to-end?
  • Absolutely! We layer our consulting services on top of the platform to offer you Virtual CISO (Chief Information Security Officer) and Virtual CPO (Chief Privacy Officer) Services. So, in effect, we manage your security and privacy programs for you.
We would like to get some certifications (like ISO 27001/ 27701). Can Arrka do that as well?
  • Our platform provides out-of-the-box readiness for some popular certifications (like ISO 27001/27701). For the rest, our consulting team works with you to help you with some of the highly specialized ones.
We have clients across many different countries – each of whom have their own privacy/ security laws and regulations. How does the Arrka solution work in this case?
  • The Arrka platform is designed to help you do ‘simultaneous compliance’. Which means you can comply with all the applicable Data Privacy & Security Laws & Standards simultaneously, in one go. Further, you can add on any new law or standard anytime without having to go back to the starting point.
  • This is great news. The Arrka platform perfectly synchronises with the work done by your legal counsel and operationalises all that the legal team does. In other words, we help you bring into practice all the documents that your legal counsel has drafted.
If we use the Arrka solution, will our customer or employee customer data reside on the Arrka platform?
  • Not at all! Your data continues to remain exactly where it is. The Arrka platform only helps you manage the compliance end-to-end, for which we do not need access to the actual data at any point in time.
If we use the Arrka solution, will we need to deploy anything on our servers?
  • Nothing is required to be installed or deployed on your servers
If we need to reach out and talk to a Privacy/ Security expert at any point in time, can Arrka help with that?
  • Yes, Arrka has a pool of Experts who can step in to help you with any queries you have or any assistance you may need.

Complying with multiple laws and standards can be daunting

We understand that your business is complex, probably spread across any countries, each with its own specific privacy and security laws and regulations. With Arrka, you can do it all.